Privacy Policy for Tidal Falcon

When you message us to book one of our 88 yachts and boats, ranging from 33 to 164 feet, we collect the details you provide. This includes your name, contact information, requested dates, chosen departure location such as Dubai Marina or Dubai Harbour, and charter preferences. If you request add-ons like water sports, catering menus, decoration, or car transfers, we record these details to organise your trip. No passport or ID is needed to board, so we do not collect identity document copies. Payment details associated with your 30 percent deposit are processed securely to confirm your booking.

We use your data solely to manage your charter operations, send confirmation details, and coordinate services on board. This includes preparing the vessel, briefing the licensed captain and crew, and arranging any requested additions such as fishing tackle, catering, or sound equipment. If bad weather prevents sailing, we use your contact details to agree a new charter date or process your refund based on your choice. Your information also helps us reply to your chat inquiries within 15 minutes between 9:00 and 23:00 GST daily.

You retain full control over your personal data. You have the right to request access to the information we store about your bookings, ask for corrections to inaccurate details, or request the deletion of your personal records, provided we do not need to retain them for accounting purposes. We do not use dedicated contact forms, email addresses, or phone lines for privacy requests. To exercise your data rights or ask questions regarding this privacy policy, please reach out directly through the WhatsApp button on our website.

Our website uses standard cookies and basic analytical tools to monitor traffic patterns, assess site performance, and improve navigation for visitors exploring our fleet options. These tools gather technical data such as IP addresses, browser types, and page visit durations. They do not store sensitive personal information or track your activity outside our platform. You can disable cookies through your web browser settings at any time, though doing so might affect specific functional elements of the website when reviewing rental pricing or fleet specifications.